September 25, 2010

Safari Pop-up Window UI Implementation is Confusing

My Mom (aged 65+) gets "stuck" whenever a pop-up window appears in the Safari browser. This is because Safari implements the pop-up as a new tab where the "Back" button is greyed-out which prevents my Mom from going back to the parent page.

One has to tap the "two-square-boxes" icon and then choose the previous window from the array of thumbnails to return to the previous page. I mentioned this when I showed her Safari, but she has forgotten.

The first time I used Safari, I too got stuck and on a whim, decided to tap on the "two-square-boxes" icon.

I filed a bug report about this on behalf of my Mom.

The easiest fix would be to keep the "Back" button linked to the page that generated the pop-up. Alternatively, a pop-up window could be implemented as a true iPad pop-up, where the parent page would still be visible, and with a dismiss-window "X" in the corner.

1 comment:

  1. I guess I haven't yet run into a popup. I would have expected it to work as you described in your last sentence: "as a true iPad pop-up".

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